Support & Moderation FAQs & Self-Service Key KPI: Help Page Views vs. Support TicketsKey Takeaways Self-Service Efficiency: The push towards...
Category - Blog
As the digital realm continues to evolve, so do the intricacies of creating unforgettable gaming experiences. But where do we begin this deep dive...
Let’s dive into the unfiltered truth about customer service. Forget the sugarcoating – we’re talking about bots. Before you groan, hear...
What’s LiveOps? Imagine you have a basic Lego set. At first, you build with it just as the instructions show, creating the simple structure...
Table of ContentsPreparation:Target AudienceTech Assessment/StackContent CalendarUser AcquisitionThe Thrill of the LaunchPaid ChannelsOrganic Growth...
Navigating indie game development funding is a nuanced landscape, akin to a well-designed game itself. Just like any gamer, you need a strategy...
Setting the Stage Let’s set the stage, shall we? Our luminous panel was part of the Community Clubhouse event and featured industry titans like...
GDC 2023 was an unreal experience for me and a dream come true. While I was there I got to join the Community Clubhouse event, an insightful...
If you haven’t read about the benefits of segmentation, we highly recommend starting there to understand WHY building out a VIP program can...
Introduction: The gaming industry is evolving at a lightning pace, and customer engagement/customer experience has emerged as a critical...